MAINTENANCE ADMINISTRATOR
2010-08-26
MAINTENANCE ADMINISTRATOR
DEPARTMENT OF HEALTH - WESTERN CAPE (PAARL)
(GRADE 11)
PURPOSE OF THE JOB
To provide a professional Maintenance Administration Function and ensure that technical interfaces of Technical Services are effective, up-to-date and utilised correctly.
KEY PERFORMANCE AREAS
Ensure that calls from Helpdesk have been attended to by site maintenance personnel
Provide general administration support for the department
Logging requests, monitor progress and flag critical milestones on departmental systems
Follow up on calls with Technical Services Supervisors on request from Helpdesk and client base
Assist in calling out relevant contractors and closing calls accordingly in the absence or unavailability of Technical Services Supervisors
Maintain departmental variables budget (capture invoices and process purchase orders)
Prepare reports on certain contractors and site calls that have been logged
Prepare PPM report and ad hoc report when requested
Communicate with Helpdesk with regards to all Maintenance related queries
Capture information of all necessary for Technical Services accurately
Filing of all departmental records
Ensure that clock cards are available & monitored, capture all leave forms, overtime sheets & ensure are submitted before the cut off dates
Ensure SLA compliance in the department
QUALIFICATIONS AND EXPERIENCE REQUIRED
Matric
Office Administration/Management related Diploma or equivalent would be an advantage
2-3 Years experience in Helpdesk or call centre environment. (Recommendation)
Computer literacy on MS Office Packages (MS Word, Excel, Outlook and PowerPoint)
PREFERENCE WILL BE GIVEN TO AFFIRMATIVE ACTION CANDIDATES
All applications must be forwarded to:
Astrid Saaiman
Fax number: 021 595 4357
E-mail address: asaaiman@cpt.drake-scull.co.za
Closing date: 1 September 2010
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